Privacy Policy
Last updated: January 2026
Introduction
Paper Plain ApS (“we”, “our”, or “us”), operating the pinnr mobile application, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use pinnr.
Information We Collect
Information You Provide
- Account Information: If you create an account, we collect your email address and any profile information you choose to provide.
- User Content: Places you save, lists you create, and notes you add.
- Communications: If you contact us, we may keep a record of that correspondence.
Information Collected Automatically
- Usage Data: How you interact with the app, features you use, and actions you take.
- Device Information: Device type, operating system, and unique device identifiers.
- Location Data: With your permission, we access your device’s location to show nearby places and enable map features. You can disable this in your device settings.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the app
- Enable features like saving places and sharing lists
- Send you updates and notifications (with your consent)
- Respond to your requests and support inquiries
- Detect and prevent fraud or abuse
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you choose to share lists with other users.
- Service Providers: With third-party services that help us operate the app (e.g., cloud hosting, analytics).
- Legal Requirements: If required by law or to protect our rights.
Data Storage and Security
Your data is stored securely using industry-standard practices. We use encryption in transit and at rest to protect your information.
International Data Transfers
pinnr is operated from Denmark within the European Union. Your data is primarily stored within the EU. Where we use service providers that may process data outside the EU (such as cloud infrastructure providers), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
Legal Basis for Processing
Under the GDPR, we process your personal data based on the following legal grounds:
- Contract: To provide the app services you have requested
- Consent: For optional features like location access and marketing communications
- Legitimate Interests: For app improvement, security, and fraud prevention
Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your data (“right to be forgotten”)
- Portability: Export your data in a machine-readable format
- Restriction: Request that we limit how we use your data
- Objection: Object to processing of your data for certain purposes
- Withdraw Consent: Withdraw consent for optional data processing at any time
To exercise these rights, contact us at fred@pinnr.app. We will respond to your request within 30 days.
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Anonymous usage data may be retained in aggregated form for analytics purposes.
Third-Party Services
The app uses Google Maps Platform services. Your use of these features is subject to Google’s Privacy Policy.
Children’s Privacy
The app is not intended for children under 16 (or the applicable age in your country). We do not knowingly collect personal information from children under this age.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: fred@pinnr.app
Data Controller
Paper Plain ApS is the data controller responsible for your personal data.
Paper Plain ApS Denmark Email: fred@pinnr.app